Dwivedi, Sameeksha, and Pankaj Richhariya. “Sentiment Analysis of Hotel Reviews: Identifying Key Factors for Customer Satisfaction”. International Journal of Innovations in Science, Engineering And Management 4, no. 2 (June 30, 2025): 416–423. Accessed January 26, 2026. https://ijisem.com/journal/index.php/ijisem/article/view/359.