Role of Human Resource Policies in Nurturing a Supportive and Inclusive Environment for Gig Workers

Abstract

Gig workers have freedoms that most full-timers only dream of setting their hours, working from home, being their bosses”. The phrase "gig economy" refers to the increasing trend of people working independently for multiple clients, frequently on a short-term basis. The burgeoning gig economy has ushered in a transformative era of employment, offering flexibility and diverse opportunities. Several variables are contributing to this growth, such as the development of technology, which has made it easier for people to find work online, the rise in demand for flexible work schedules, which facilitate people to balance work and personal life, and the mounting number of young individuals in India, who are more likely to be willing to work in the gig economy. Promoting the well-being and contentment of employees falls within the purview of the human resource department. Without an efficient framework for managing human resources, the gig economy may face several challenges as it grows. As gig workers become integral to organizational success, understanding and addressing their unique needs is paramount. This research paper conducts a thorough investigation, drawing insights from a multitude of secondary sources, including e-journals, magazines, and government reports to examine the pivotal role of Human Resource (HR) policies in creating an environment where gig workers feel supported, included, and valued. Comparing the efficacy of HR policies employed across these contexts, the study identifies successful strategies and challenges encountered in recognizing and adapting to the unique needs of gig workers.