Study on the Role of HR Managers in Risk Revolving Around COVID-19

Abstract

The COVID-19 pandemic has transformed the global business landscape, compelling organizations to adapt to unprecedented challenges. Human Resource (HR) managers, in particular, have faced multifaceted risks and responsibilities in navigating this crisis. This paper examines the diverse risks HR managers encountered during the COVID-19 pandemic and how these risks reshaped their roles and strategies. It explores the implications of these risks on employee well-being, organizational operations, and the future of work. By analyzing these dimensions, this study provides insights into the evolving role of HR managers and the critical lessons learned in mitigating risks during a global health crisis. An organization's HR manager's strengths and weaknesses are reviewed by the COVID-19 pandemic. In addition, this study looks at the COVID-19 pandemic's effects on remote work, unemployment, and layoffs, as well as HRM practices including hiring and performance reviews. A qualitative case study approach based on systematic analysis was used to conduct research among 15 HR managers employed in the IT industry. The results of the study were identified through a focus on Maslow hierarchy of needs theory. The study disclosed the approaches practised by human resource managers during the pandemic eruption in upholding the working atmosphere. Both employees and human resource professionals face a growing legacy of stress and anxiety, which negatively affect their mental health, the findings show. With remote work erasing the boundaries between personal and work lives, achieving a work-life balance has become a huge challenge. This study emphasises how crucial human resource management specialists are to overcoming the obstacles presented by the COVID-19 pandemic, especially in the information technology industry.