Workplace Diversity and Inclusion: A Comprehensive Review of HR Practices and Policies
DOI:
https://doi.org/10.69968/ijisem.2025v4i2291-296Keywords:
Human Resources Management (HRM), HR Practices and Policies, Diversity, Inclusion, Workplace, Business, Decision makingAbstract
Human Resources Management, similar to any corporation, plays a critical role in the preservation of diversity by employing a proactive approach that involves the recruitment, development, retention, and inspiration of a diverse workforce. Establishing diversity alone will not increase employee involvement in the organisation; inclusion is necessary. Review the many studies on HR procedures and policies in the context of inclusion and diversity in the workplace in this article. It concluded that fostering workplace diversity and inclusion requires intentional HR practices and inclusive policies that go beyond compliance. Effective strategies—such as bias-free recruitment, inclusive leadership, and continuous diversity training—enhance innovation, employee engagement, and organizational performance. A truly inclusive culture is achieved when diversity is embedded in the organization's values and day-to-day operations. Continuous evaluation and commitment are essential for sustained progress.
References
[1] Nair Nisha and Vohra Neharika, "Diversity and Inclusion at the Workplace: A Review of Research and Perspectives," Indian Inst. Manag., 2015.
[2] N. Theodorakopoulos and P. Budhwar, "Diversity and Inclusion in Different Work Settings: Emerging Patterns, Challenges and Research Agenda," Hum. Resour. Manage., pp. 1-42, 2015.
[3] U. M. K. S, S. R. Sahu, E. Chacko, M. Dubey, and V. Airen, "Diversity And Inclusion In The Workplace: Best Practices For HR Professionals," Educ. Adm. Theory Pract., vol. 30, no. 6, pp. 2146-2153, 2024,https://doi.org/10.53555/kuey.v30i6.5672
[4] O. B. Ayoko and Y. Fujimoto, "Diversity, Inclusion, and Human Resource Management: A call for more belongingness and intersectionality research," J. Manag. Organ., vol. 29, no. 6, pp. 983-990, 2023,https://doi.org/10.1017/jmo.2023.72
[5] I. S. Chaudhry, R. Y. Paquibut, and M. N. Tunio, "Do workforce diversity, inclusion practices, & organizational characteristics contribute to organizational innovation? Evidence from the U.A.E," Cogent Bus. Manag., vol. 8, no. 1, 2021,https://doi.org/10.1080/23311975.2021.1947549
[6] S. Sharma, "SUSTAINABLE HR PRACTICES GOVERNMENT SECTOR," Int. J. Innov. Sci. Eng. Manag. Sustain., pp. 102-107, 2024.
[7] N. J. Isibor et al., "Proposing Innovative Human Resource Policies for Enhancing Workplace Diversity and Inclusion," no. March, 2025,https://doi.org/10.62225/2583049X.2025.5.2.3905
[8] P. Gupta, "Role of Human Resource Policies in Nurturing a Supportive and Inclusive Environment for Gig Workers," Int. J. Innov. Sci. Eng. Manag., pp. 90-94, 2024.
[9] H. Minghua, "Role of Efficient Human Resource Management in Managing Diversified Organizations," Front. Psychol., vol. 13, no. April, pp. 1-12, 2022,https://doi.org/10.3389/fpsyg.2022.864043
[10] J. Liu, Y. Zhu, and H. Wang, "Managing the negative impact of workforce diversity: The important roles of inclusive HRM and employee learning-oriented behaviors," Front. Psychol., vol. 14, no. February, 2023,https://doi.org/10.3389/fpsyg.2023.1117690
[11] Krithi and R. Pai, "a Review on Diversity and Inclusion in the Workforce for Organizational Competitiveness," Int. J. Creat. Res. Thoughts, vol. 9, no. 7, pp. 2320-2882, 2021,www.ijcrt.org
[12] M. Yang, "Research and Practice on the Importance of Diversity and Inclusive Culture in Human Resource Management," SHS Web Conf., 2024.https://doi.org/10.1051/shsconf/202420002030
[13] Catherine Ezeafulukwe, Somtochukwu Cynthia Onyekwelu, Njideka Phina Onyekwelu, Chinedu Ugochukwu Ike, Binaebi Gloria Bello, and Onyeka Franca Asuzu, "Best practices in human resources for inclusive employment: An in-depth review," Int. J. Sci. Res. Arch., vol. 11, no. 1, pp. 1286-1293, 2024,https://doi.org/10.30574/ijsra.2024.11.1.0215
[14] J. A. Turi, S. Khastoori, S. Sorooshian, and N. Campbell, "Diversity impact on organizational performance: Moderating and mediating role of diversity beliefs and leadership expertise," PLoS One, vol. 17, no. 7 July, pp. 1-15, 2022,https://doi.org/10.1371/journal.pone.0270813
[15] R. Saha, M. N. Kabir, S. A. Hossain, and S. M. Rabby, "Impact of Diversity and Inclusion on Firm Performance: Moderating Role of Institutional Ownership," J. Risk Financ. Manag., vol. 17, no. 8, 2024,https://doi.org/10.3390/jrfm17080344
[16] O. Khassawneh and T. Mohammad, "The Influence ofWorkforce Diversity on Organizational Performance in the UAE Hospitality Sector: The Moderating Role of HR Practices," Orig. Res., 2025,https://doi.org/10.1177/21582440241277859
[17] C. H. Park, S. Park, and B. Kwon, "Forty-five years of research on diversity, equity and inclusion in management," Manag. Decis., vol. 63, no. 13, pp. 66-95, 2025,https://doi.org/10.1108/MD-11-2023-2181
[18] A. S. Woldeyesus, "Exploring the Management of Workplace Diversity, Inclusion and Equality - A Glance of Workplace Diversity Management," Curr. Trends Eng. Sci., vol. 5, no. 1, pp. 1-8, 2025,https://doi.org/10.54026/CTES/1070
[19] U. Chugh, "Diversity and Inclusion in Human Resource Management," J. Adv. Manag. Stud., vol. 1, no. 1, pp. 16-20, 2024,https://doi.org/10.36676/jams.v1.i1.04
[20] S. K. Eshete and Z. A. Birbirssa, "Strategic Human Resource Management (SHRM) in Creating Inclusive Workplace: Systematic Review," SAGE Open, vol. 14, no. 4, pp. 1-19, 2024,https://doi.org/10.1177/21582440241287667
[21] A. Datta and P. L. Narayanamma, "Diversity and Inclusion in the Workplace: Strategies for Effective Human Resource Management," J. Adv. Manag. Stud., 2024,https://doi.org/10.36676/jams.v1.i1.04
[22] M. T. Tessema et al., "Diversity, Equity, and Inclusion: History, Climate, Benefits, Challenges, and Creative Strategies," J. Hum. Resour. Sustain. Stud., vol. 11, no. 04, pp. 780-794, 2023,https://doi.org/10.4236/jhrss.2023.114044
[23] M. B. Ozturk and A. Tatli, "Gender identity inclusion in the workplace: broadening diversity management research and practice through the case of transgender employees in the UK," Int. J. Hum. Resour. Manag., vol. 27, no. 8, pp. 781-802, 2016,https://doi.org/10.1080/09585192.2015.1042902
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Barkha kesharwani

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Re-users must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. This license allows for redistribution, commercial and non-commercial, as long as the original work is properly credited.