Understanding Employee Attrition in Organised Retail: A Case Study from Bangalore

Mallana Gouda  S. Patil; M. Ganesh  Babu

doi:10.69968/ijisem.2025v4i3296-300

Authors

Mallana Gouda S. Patil Research Scholar, Department of Management Studies, Mass College of Arts and Science, Kumbakonam, Affiliated to Bharathidasan University Trichy, Tamil Nadu.
M. Ganesh Babu Research Supervisor, Department of Management Studies, Mass College of Arts and Science, Kumbakonam, Affiliated to Bharathidasan University Trichy, Tamil Nadu.

DOI:

https://doi.org/10.69968/ijisem.2025v4i3296-300

Keywords:

Employee Attrition, Organized Retail, Retention Strategies, Career Growth, Compensation, Work-Life Balance, Employee Experience, Bangalore

Abstract

Employee attrition in organized retail business has become a considerable issue in operations, customer service and productivity carrier of an organization. This paper examines the major reasons which have led the employee turnover in the organized retail business in Bangalore based on secondary data analysis on 30 retail firms. The analysis depicts inadequate compensation, career progression blockades, work environment related issues and work-life imbalance as the major causes of attrition. Moreover, the success of the retention programs like attractive remuneration packages, career-enhancement schemes, better organizational culture and work-life balance schemes will be reviewed. The findings indicate that attrition rate is the highest in the early-stage employees showing the need of special retention efforts. The research can give practical recommendations to retail organizations to decrease employee turnover, to increase employee engagement, and to promote long-term stability of the workforce.

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