Knowledge Management Practices, Competency Mapping, And Its Linkage With Compensation: An Empirical Study Of Faculty Members In Higher Education Institutions
DOI:
https://doi.org/10.69968/ijisem.2026v5i2193-204Keywords:
Knowledge Management, Competency Mapping, Faculty Performance, Compensation Systems, Structural Equation ModellingAbstract
Currently, information-intensive activities are increasingly important in the realm of higher education. The competencies of faculty members are more pivotal in generating new knowledge, disseminating existing information, and facilitating the overall functioning of the institution. This research seeks to empirically examine the applicability of knowledge management techniques, competence mapping, and their relationship with compensation systems among faculty members employed in selected higher education institutions in the Bhopal Division, based on the research findings. This study employs a Structural Equation Modelling (SEM) methodology to examine the relationships among diverse knowledge management processes (socialisation, externalisation, combination, and internalisation), faculty competencies (knowledge transfer and application), and compensation outcomes. This study is grounded on the SECI model of knowledge creation, with human capital theory as its foundational premise. The hypothesised associations were validated using structural equation modelling (SEM) approaches, based on primary data collected from faculty members. The study's results indicate that knowledge management techniques significantly affect faculty members' capabilities, which, in turn, positively influence remuneration structures. This research integrates knowledge management, competence mapping, and compensation into a cohesive framework, contributing to the existing body of knowledge. Moreover, it offers policymakers actionable lessons for independently constructing competency-based pay systems from the ground up.
References
[1] Abbas, J., et al. (2021). Knowledge sharing and innovation in higher education. Journal of Knowledge Management, 25(6), 1234–1256. https://doi.org/10.1108/JKM-01-2021-0023
[2] Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems. MIS Quarterly, 25(1), 107–136. https://doi.org/10.2307/3250961
[3] Al-Kurdi, O. F. (2020). The role of digital platforms in knowledge management. International Journal of Information Management, 50, 55–64. https://doi.org/10.1016/j.ijinfomgt.2019.05.018
[4] Alegre, J., & Chiva, R. (2013). Linking entrepreneurial orientation and firm performance. Journal of Small Business Management, 51(4), 491–507. https://doi.org/10.1111/jsbm.12034
[5] Anderson, N., et al. (2014). Innovation and creativity in organizations. Journal of Management, 40(5), 1297–1333. https://doi.org/10.1177/0149206314527128
[6] Balkin, D. B., & Werner, S. (2020). Employee compensation and performance. Human Resource Management Review, 30(2), 100693. https://doi.org/10.1016/j.hrmr.2019.100693
[7] Barney, J. B., et al. (2021). Resource-based theory and human capital. Academy of Management Review, 46(3), 593–616. https://doi.org/10.5465/amr.2018.0225
[8] Becker, G. S. (1964). Human capital. University of Chicago Press.
[9] Bloom, N., et al. (2021). Performance-based incentives and productivity. American Economic Review, 111(5), 1580–1618. https://doi.org/10.1257/aer.20180172
[10] Bock, G. W., et al. (2005). Behavioral intention formation in knowledge sharing. MIS Quarterly, 29(1), 87–111. https://doi.org/10.2307/25148669
[11] Bond, M., et al. (2020). Digital transformation in higher education. Educational Technology & Society, 23(2), 1–15. https://doi.org/10.30191/ETS.202004_23(2).0001
[12] Boyatzis, R. E. (2008). Competencies in the 21st century. Journal of Management Development, 27(1), 5–12. https://doi.org/10.1108/02621710810840730
[13] Calantone, R. J., et al. (2002). Learning orientation and firm performance. Industrial Marketing Management, 31(6), 515–524. https://doi.org/10.1016/S0019-8501(01)00203-6
[14] Campion, M. A., et al. (2011). Doing competencies well. Personnel Psychology, 64(1), 225–262. https://doi.org/10.1111/j.1744-6570.2010.01207.x
[15] Cegarra-Navarro, J. G., et al. (2021). Knowledge management and innovation. Journal of Business Research, 124, 442–452. https://doi.org/10.1016/j.jbusres.2020.11.043
[16] Cepeda-Carrion, G., et al. (2022). Knowledge application and performance. Technological Forecasting and Social Change, 174, 121249. https://doi.org/10.1016/j.techfore.2021.121249
[17] Chatterjee, S., et al. (2021). Digital transformation and KM. Technological Forecasting and Social Change, 166, 120631. https://doi.org/10.1016/j.techfore.2021.120631
[18] Cranfield, D. J., & Taylor, J. (2021). Knowledge creation in higher education. Higher Education Research & Development, 40(5), 1023–1037. https://doi.org/10.1080/07294360.2020.1799951
[19] Delery, J. E., &Roumpi, D. (2017). Strategic HRM and performance. Academy of Management Annals, 11(1), 1–57. https://doi.org/10.5465/annals.2015.0078
[20] Donate, M. J., & de Pablo, J. D. S. (2015). The role of knowledge management. Journal of Business Research, 68(2), 360–370. https://doi.org/10.1016/j.jbusres.2014.06.015
[21] Dwivedi, Y. K. (2023). Digital transformation in higher education. International Journal of Information Management, 70, 102642. https://doi.org/10.1016/j.ijinfomgt.2023.102642
[22] Edvinsson, L., & Malone, M. S. (1997). Intellectual capital. Harper Business.
[23] Elia, G. (2021). Knowledge transfer in digital learning. Journal of Knowledge Management, 25(4), 879–896. https://doi.org/10.1108/JKM-08-2020-0602
[24] European Commission. (2023). Digital education action plan.
[25] Fauzi, M. A. (2019). Socialisation in knowledge management. Knowledge Management Research & Practice, 17(3), 312–321. https://doi.org/10.1080/14778238.2019.1577803
[26] Foss, N. J., et al. (2021). Knowledge-based HR practices. Human Resource Management Review, 31(2), 100700. https://doi.org/10.1016/j.hrmr.2019.100700
[27] Fullwood, R., et al. (2022). Knowledge sharing in higher education. Journal of Knowledge Management, 26(3), 567–584. https://doi.org/10.1108/JKM-02-2021-0123
[28] Garvin, D. A., et al. (2008). Learning organizations. Harvard Business Review, 86(3), 109–116.
[29] Gerhart, B., & Fang, M. (2015). Pay and performance. Annual Review of Organizational Psychology, 2, 489–515. https://doi.org/10.1146/annurev-orgpsych-032414-111418
[30] Gourlay, S. (2021). Conceptualizing knowledge creation. Journal of Knowledge Management, 25(2), 123–140. https://doi.org/10.1108/JKM-10-2020-0771
[31] Gupta, N., & Shaw, J. D. (2014). Compensation and performance. Academy of Management Journal, 57(5), 1275–1297. https://doi.org/10.5465/amj.2012.1062
[32] Han, F., & Ellis, R. A. (2020). Teacher competencies and student outcomes. Higher Education, 79(3), 453–471. https://doi.org/10.1007/s10734-019-00412-0
[33] Hodges, C., et al. (2020). Remote teaching during COVID-19. Educause Review.
[34] Inkinen, H., et al. (2022). Intellectual capital and performance. Journal of Business Research, 145, 94–104. https://doi.org/10.1016/j.jbusres.2022.02.038
[35] Jiang, K. (2022). Strategic HR and compensation. Human Resource Management Journal, 32(1), 1–18. https://doi.org/10.1111/1748-8583.12345
[36] Kezar, A. (2018). Organizational change in higher education. Journal of Higher Education, 89(1), 1–27.
[37] Kianto, A., et al. (2017). Knowledge-based HRM. Journal of Business Research, 81, 11–20. https://doi.org/10.1016/j.jbusres.2017.08.006
[38] Kolb, D. A. (1984). Experiential learning. Prentice Hall.
[39] Kuvaas, B., et al. (2017). Performance appraisal and motivation. Human Resource Management Journal, 27(1), 1–15. https://doi.org/10.1111/1748-8583.12128
[40] Massaro, M., et al. (2020). Knowledge management in higher education. Journal of Knowledge Management, 24(3), 1–19. https://doi.org/10.1108/JKM-08-2019-0465
[41] Minbaeva, D. (2018). Building credible HR systems. Human Resource Management Review, 28(1), 81–91. https://doi.org/10.1016/j.hrmr.2017.04.004
[42] Nonaka, I., & Konno, N. (1998). SECI model. California Management Review, 40(3), 40–54. https://doi.org/10.2307/41165942
[43] Nonaka, I., et al. (2000). SECI model revisited. Long Range Planning, 33(1), 5–34. https://doi.org/10.1016/S0024-6301(99)00115-6
[44] Nyberg, A. J., et al. (2020). Human capital and performance. Academy of Management Annals, 14(1), 1–46. https://doi.org/10.5465/annals.2017.0083
[45] OECD. (2021). Digital transformation in education.
[46] Rowley, J. (2000). Knowledge management in organizations. Management Decision, 38(8), 501–506. https://doi.org/10.1108/00251740010377807
[47] Sangrà, A. (2020). Digital transformation in universities. Education and Information Technologies, 25(6), 1–15. https://doi.org/10.1007/s10639-020-10169-3
[48] Santoro, G., et al. (2020). Knowledge management and innovation. Technological Forecasting and Social Change, 155, 119942. https://doi.org/10.1016/j.techfore.2020.119942
[49] Schein, E. H. (2010). Organizational culture and leadership. Jossey-Bass.
[50] Secundo, G., et al. (2020). Knowledge management in HEIs. Technological Forecasting and Social Change, 152, 119908. https://doi.org/10.1016/j.techfore.2019.119908
[51] Sharma, A., & Singh, R. (2022). Higher education reforms in India.
[52] Shujahat, M., et al. (2021). KM processes and performance. Journal of Knowledge Management, 25(5), 1–21. https://doi.org/10.1108/JKM-06-2020-0453
[53] Teece, D. J. (2018). Dynamic capabilities. Strategic Management Journal, 39(7), 1–18. https://doi.org/10.1002/smj.2784
[54] Tran, T. T., et al. (2021). Faculty competencies and digital learning. Education Sciences, 11(4), 1–15. https://doi.org/10.3390/educsci11040185
[55] UNESCO. (2022). Education and digital transformation report.
[56] Voogt, J., et al. (2018). ICT in education. Computers & Education, 117, 1–13. https://doi.org/10.1016/j.compedu.2017.09.004
[57] Zhang, X., et al. (2021). Knowledge sharing and collaboration. Information & Management, 58(6), 103468. https://doi.org/10.1016/j.im.2021.103468
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Swati Dwivedi, P.S Rajput, Vishal Sood, Satish Manwani

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Re-users must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. This license allows for redistribution, commercial and non-commercial, as long as the original work is properly credited.





